GET VIRTUAL ASSISTANCE
Access a full array of virtual student services from this page through Zoom, or by email or phone.
Select the department you wish to speak with during its lobby hours and you will enter their Zoom waiting room. A staff member will be with you as soon as possible during the hours listed below.
Please note the virtual lobby hours for each Department.
- Zoom can be used on a computer, tablet, or smartphone or you can call in.
- Visit Zoom.us/resources for more information and help videos.
- Times listed as Pacific/GMT -8.
- Email techhelp@student.cptc.edu for Student IT support.
Advising &
Counseling
For assistance with academic and career planning
CONNECT
Hours: M-Th 8-12, & 1-5
Fri: 9:30-12, & 1-4:30
The Welcome Center
(Entry Services)
For general questions about CPTC, help getting started, tours, or recruitment/outreach
CONNECT
Hours: M-Th 8-4:30
Fri: 9:30-4:30
Enrollment
Services
For help with admissions, registration, student records, and transcripts
CONNECT
Hours: M-Th 8-12, & 1-5
Fri: 9:30-12, & 1-4:30
Student Aid &
Scholarships
For help with financial aid, workstudy, loans, and FAFSA/WAFSA
CONNECT
Hours: M-Th 8-12, & 1-5
Fri: 9:30-12, & 1-4:30
Student
Life
For help with Clubs/Organizations, student government and campus activities board
Veterans
Services
For assistance with VA education benefits, and other veteran services
CONNECT
Hours: M-F 10-12, & 2-4
Disability Resources
for Students
For assistance for students with disabilities seeking approved accommodations
CONNECT
Hours: M-F 10-12, & 2-4
International
Programs
For international students seeking help with academic planning, registration, and immigration
CONNECT
Hours: M-F 10-12, & 2-4
Transitional
Studies
To ask questions about ESL, GED prep, college brush up, or IBEST
CONNECT
Hours: M-Th 9-11, 1-3 & 4-6
Tutoring
Center
For help with classwork in CPTC Math and English courses
CONNECT
Hours: M-F 9-4:30
Wednesdays: 9-8
Foundation
Scholarship and emergency assistance application help, and to donate to support students.
CONNECT
Hours: M-Th 10-11
Workforce Development
Counseling/Advising
Assistance for education plans, transition plans, funding, and personal counseling.
CONNECT
Hours: M-Th 2-4
Worker
Retraining
For Worker Retraining funding and supports, plus pre-apprenticeship and apprenticeship programs help.
CONNECT
Hours: M, W, F 9-12
Workforce Development
Eligibility
Assistance for new and continuing students interested in or receiving, BFET, WorkFirst, Opportunity Grant, and DSHS compliance/ participation
CONNECT
Hours: M, T, Th 9-12, & 2-4,
F 2-4, Wed 10-11 are WFD
New Student Orientation Sessions
Workforce Development
Personal Financial Coach
Assistance with personal finance including; budgeting, emergency savings strategies, credit report review, creditor disputes and credit/car loan applications
CONNECT
Hours: M 3-5
Workforce Training
Continuing Education
Assistance with Workforce & Community Education credit and non-credit classes, as well as renewal training such as Flagger, Forklift and CPR certifications.
CONNECT
Hours: M, W, Th 1-3
Connect with campus Departments by phone or email:
| Department | Email Address | Phone number |
|---|---|---|
| Advising & Counseling | advising@cptc.edu | 253-589-5548 |
| Disability Resources for Students | disabilityresources@cptc.edu | 253-589-5767 |
| Enrollment Services | studentrecords@cptc.edu | 253-589-5666 |
| Hayes Childcare Development Center | hayes@cptc.edu | 253-589-5531 |
| International Programs | international@cptc.edu | 253-589-6089 |
| Student Aid and Scholarships | finaid@cptc.edu | 253-589-5660 |
| Student IT HelpDesk | techhelp@student.cptc.edu | 253-589-6020 (before noon) |
| Student IT HelpDesk | techhelp@student.cptc.edu | 253-589-6012 (after noon) |
| Student Leadership & Service Center (Student Life) | involvement@cptc.edu | 253-589-5780 |
| Student Success(Office of the Vice President) | vpssoffice | 253-589-5780 |
| The Testing Center | testing@cptc.edu | 253-589-6035 |
| The Welcome Center | admissions@cptc.edu | 253-589-5800 |
| Veterans Services | vaoffice@cptc.edu | 253-589-5581 |
