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Student Email Help

CPTC students who are enrolled in for-credit courses have a college-issued Office 365 account and Outlook email address, where you will receive important College correspondence and have access to online Microsoft apps like Calendar, Word, Excel, PowerPoint, OneNote, and OneDrive. Your CPTC email login and password are also your login and password for the student Wi-Fi network, student computers on campus, and Canvas.

Please check your CPTC email regularly!  Using your student email will help you communicate with faculty and other students and keep up-to-date on important information and events.

Your CPTC student email account will be ready within 24 hours after you have enrolled in CPTC for-credit courses.

Step 1: Log in to your student email account

Learn your email address and password

Email address:  your first initial +  your last name and the last 4 digits of your ctcLink ID followed by

Default Password:  The default password is based on your birthdate, in this format:  cptcddMmmyyyy

  • Example: if you were born on June 8, 1999, your default password will be cptc08Jun1999

** Some students may have an older email format based on our previous student IDs: Look up your email address  **

Log in to your email!

Log in to your student email using the Email link at the upper right hand corner of the web page, or the Sign in button below.

Security Setup:  When you log into your account for the first time, you will be guided through some steps for account security. If you don't wish to download the Microsoft Authenticator app, look for the link on the left side of the screen that says, "I want to set up a different method." You can then select "mobile phone" to send a code to your cell phone.

Having trouble? Contact the LRC Computer Lab for help at 253-589-5820 or

Step 2: Change your password

Change your password right away, to prevent misuse of your account.  You must change your password every 120 days.

  1. Go to your CPTC email inbox.
  2. Click on your username/initials in the top right-hand corner.
  3. Click "View Account."
  4. Look for the Password tile and click "Change Password."
  5. Enter your current and new passwords.  Your new password must be at least 12 characters, with small letters, capital letters, and at least one number or special character.
  6. Click "Submit."

You can reset your password using the above steps at any time, wherever you have access to the internet.  If you forget your password, you may reset your password by following the Password Recovery process at

If you need further help, please visit the Computer Lab in the Learning Resource Center (Bldg 15), between 7:30am - 6:00pm, Monday-Thursday and 9:00am-3:00pm, Friday, or contact us at 253-589-5820 or

Step 3: Check your CPTC email every day!


Visit for help with student Wi-Fi.

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