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Student Email

Student email is now Office 365 (O365)!

All Clover Park Technical College correspondence will be sent to your college issued email address. Please check your CPTC email account regularly. Using your student email will help you keep up-to-date on important information and events and communicate with faculty and other students.

Your account and email should be ready within two (2) business days of your application acceptance.

Accessing Your Student Email Account

Follow these steps to set up your students.cptc.edu email:

  1. Sign into CPTC Student Email at https://outlook.office.com/.
    • Username: Your student email username is composed of your last name (in lowercase letters) as recorded in the Registrar’s Office, and the last four digits of your CPTC Student ID number (not your Social Security number), followed by “@students.cptc.edu”.
      • For example: smith1234@students.cptc.edu (Last Name: smith, SID: 975861234).
      • The maximum last name length is 16 characters, so if your name exceeds this, it will be reduced to 16 characters.
      • If your last name is hyphenated, it will include the hyphen (smith-torres1234).
    • Password: Your default password is: cptcddMmmyyyy Example: a student who was born on June 10, 1999, their password would be: cptc10Jun1999 (letters are all lowercase, except for the first letter of the 3 character month)
      • If you experience difficulty logging in, please check your records to verify that your last name and date of birth as recorded with the Registrar’s Office are accurate.
    • We recommend unchecking the option to stay signed in. Activating this option allows anyone using that computer to access your account.
    • Please note that you will be unable to forward your CPTC student email to another email account.
  2. Change your password: Change your password immediately to prevent misuse of your account. Until you have changed your O365 password, you will not be able to use Wi-Fi services on campus. Changing this password is what also enables you to use Wi-Fi.You will be prompted to change your password upon your first login, along with setting up password self-recovery options. If you know your old password and want to change it to something different, please follow these instructions:
    1. Go to your inbox.
    2. Click on your username in the top-right corner
    3. Click "View Account."
    4. Click "Password."
    5. Enter your current and new passwords — your new password must be at least 10 characters.
    6. Click "Submit"
  3. Sign In. Use your student email address to sign in to computers on campus, to access Student WiFi on campus, and to access your email with your Office 365 account.

If you have forgotten your password, visit the Microsoft Password Reset page at https://passwordreset.microsoftonline.com/ to reset it.

FAQs

Your students.cptc.edu email address is a free required account for all students.

Student email is the only way the college sends students up-to-date college information about campus closures, deadlines, scholarship opportunities and upcoming events. Please check your student email on a regular basis.

Your student email is managed through Microsoft Office 365 at https://outlook.office.com/, and is created automatically within two business days of your application acceptance.

Your student email username is composed of your last name (in lowercase letters) as recorded in the Registrar’s Office, and the last four digits of your CPTC Student ID number (not your Social Security number), followed by “@students.cptc.edu”.

Default password information needs to be changed to: cptcddMmmyyyy Example: a student who was born on June 10, 1999, their password would be: cptc10Jun1999 (letters are all lowercase, except for the first letter of the 3 character month).

We recommend you immediately change your password to prevent misuse of your account.

Access your CPTC Student Email using a web browser at https://outlook.office.com/.

Access your CPTC Student Email using the Microsoft Outlook app for your computer. Visit https://office.com, select the Install Office button and follow the instructions to download Outlook.

Access your CPTC Student Email using the Microsoft Outlook app for your phone by downloading the app from https://www.microsoft.com/en-us/microsoft-365/outlook-mobile-for-android-and-ios.

Please visit Microsoft's Outlook download page and follow instructions on how to configure your smartphone to access your CPTC student email account.

We recommend changing your password as soon as possible — and you should use a secure password that uses both numbers and letters. Here's how to change your password:

  1. Login to your O365 email account at https://outlook.office.com.
  2. Go to your inbox.
  3. Click on your username in the top-right corner
  4. Click "Account."
  5. Click "Security."
  6. Click "Change Password."
  7. Enter your current and new passwords — your new password must be at least 10 characters
  8. Click "Change Password."

If any students are having problems setting up their account, please direct them to the Learning Resource Center Help Desk (Monday through Friday from 7:30am-4:00pm), or 253-589-5820 . 

When you first login to your email, you'll be prompted to enter three security questions.  You may reset your password using these security questions or following the Password Recovery process at https://account.live.com/ResetPassword.aspx.

If you are having trouble with this process, you may contact a computer technician in the Computer Lab in Building 15 at lisa.cutler@cptc.edu or 253-589-5820. Remote assistance is available from 7:30am - 4:00pm, Monday-Friday.

CPTC student email may not be forwarded to another account. Email is the only way the college is able to guarantee delivery of important information to all students. Check your student email on a regular basis so that you don’t miss these updates.

Students have free access to computers located in the Learning Resource Center and the Computer Lab in Building 15.

The help desk is located in the Computer Lab in Building 15. Remote assistance is available from 7:30am - 4:00pm, Monday-Friday. Contact LiLi Cutler at lisa.cutler@cptc.edu or 253-589-5820.

If you're trying to sign in to Office with your personal Microsoft account, but you're already signed in with your work or school account, you need to sign out and then sign in with the correct Microsoft account (or vice versa). 

Another option is to open a private browsing session in a new browser window. (Search your browser's help if you don't know how to do this.) When you open a private browsing session your browsing data (history, temporary internet files, and cookies) isn't saved so you can sign in with a different account.

To delete your student email account, email lisa.cutler@cptc.edu to request that the account be deleted. 

Click here to sign into your Gmail account (applies only to students who have been enrolled in classes prior to Summer 2021). Please note that all official CPTC communications are now sent to O365 email addresses.

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