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Chapter 4 Section 13 Student Concern Procedures

Year Adopted: 2003
Revised: 2004, 2016, 2021


It is the policy of Clover Park Technical College to provide students with an opportunity to resolve any alleged
violation of college academic policy, procedure or regulation, or to resolve any alleged case of inequitable
treatment. The college encourages informal resolution of disputes whenever possible, and also maintains fair and
equitable procedures for formally expressing and resolving concerns. Student rights are protected in the concern
process and the college must insure that a student will not suffer repercussions because they chose to file a
concern/appeal in good faith.

This policy protects enumerated rights outlined in WAC 495-121-040 guaranteed to each student within the
limitations of statutory law and college policy which are deemed necessary to achieve the educational goals of
the college:

These academic freedoms include:
1. Students are guaranteed the rights of free inquiry, expression, and assembly upon and within college
facilities that are generally open and available to the public.
2. Students are free to pursue appropriate educational objectives from among the college's curricula,
programs, and services, subject to the limitations of RCW 28B.50.090 (3)(b).
3. Students shall be protected from academic evaluation which is arbitrary, prejudiced, or capricious, but
are responsible for meeting the standards of academic performance established by each of their
4. Students have the right to a learning environment which is free from unlawful discrimination,
inappropriate and disrespectful conduct, and any and all harassment, including sexual harassment.

Types of concerns excluded from this section:
1. A student may not use the provisions of this section as the basis for filing a complaint based upon the
outcome of disciplinary proceedings described in the Code of Student Conduct.
2. Federal and state laws, rules and regulations, in addition to policies, regulations and procedures
adopted by the State Board for Community and Technical Colleges (SBCTC) or the Board of Trustees for
Clover Park Technical College shall not be grievable matters. Students shall use chapter 495C-300 and
495C-310 WAC for grievances pertaining to sexual discrimination or equal opportunity discrimination
based upon disability.
3. Employment and personnel decisions. College personnel actions are considered confidential. Results may not be made available for review.


PROCEDURES FOR FILING A STUDENT CONCERN are located in the CPTC Catalog, CPTC website and Student Handbook.

The following are guidelines for determining which department or division can assist a student with a concern regarding:

Type of Concern College Department or Division
Academic or Instructional Instruction
Accommodations Student Success
College Financial Business Office
Disciplinary/Student Code of Conduct Student Success
Discrimination/Harassment Human Resources
Facilities/Bookstore Business Office
Financial Aid Financial Aid Office

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