Student Email Help

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If you're experiencing log-in issues, you may need to use the following password format: YYYYMMDD. For example, if your birthday is July 17, 1980, your password would be 19800717. You can also contact a computer technician in the Learning Resource Center or call 253-589-5820.

New Email Accounts

New email accounts will be created within three business days after you register for classes.

Logging In

Accessing your mailbox requires a username and password.

Your username is composed of your last name (in lowercase letters) as recorded in the Registrar's office, and the last four digits of your CPTC Student ID number (not your social security number), followed by "@student.cptc.edu."

Your default password is your date of birth as recorded in the Registrar's office. Enter your date of birth as year, month, day, like this: YYYYMMDD. For example, if your date of birth is July 17 1980, your password would be 1980071980. We recommend you change your password as soon as possible to prevent misuse of your account.

Google has recently reset their password requirements, which impacted some of our student accounts. If you're experiencing login issues, you may need to use the following password format: 19YYMMDD.

If you experience difficulty logging in, please check your records to verify that your last name and date of birth as recorded with the Registrar's office are accurate.

If you did not provide your date of birth when you registered, your password will be set to "080101."

For example, if a student named George Washington born of February 22, 1973, had an SID of 974-12-3456, then his logon would be:

Username: washington3456@student.cptc.edu

Password: 19730222

We recommend unchecking the stay signed in option. Activating this option allows anyone using that computer to access your username.

Changing Your Password

We recommend changing your password as soon as possible — and you should use a secure password that uses both numbers and letters. Here's how to change your password:

  1. Log in to your Gmail account.
  2. Go to your inbox.
  3. Click on your username in the top-right corner
  4. Click "Account."
  5. Click "Security."
  6. Click "Change Password."
  7. Enter your current and new passwords — your new password must be at least 8 characters
  8. Click "Change Password."

Forwarding Email

You can forward your Gmail messages to another account, if you have another email address you'd rather use. Here's how:

  1. Log in to your Gmail account.
  2. Go to your inbox.
  3. Click on the gear symol in the upper-right corner.
  4. Click "Settings."
  5. Select "Forwarding and POP/IMAP."
  6. Enter the email address you want your mail forwarded to and click "Next." This sends an email to that address.
  7. Log in to your other email account and open the message from Clover Park Technical College Forwarding Confirmation and copy the confirmation code.
  8. Return to your MyCC email account, enter the confirmation code and click "Verify."
  9. Make sure the bubble is selected to forward a copy of incoming mail and then click "Save Changes" at the bottom of the screen. Your MyCC emails will now be forwarded to your other email account.
  10. Click "Save Changes."

Additional Help

Still stumped on something? Contact the Computer Lab — you can either visit them in Building 15 or call them at 253-589-5820.