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ctcLink

Current Project Phase at CPTC: Initiation

Clover Park Technical College is currently engaged in the Initiation Phase of the ctcLink Project. This phase is expected to last from March 2019 to October 2020.

The Initiation Phase consists of the following high-level tasks.

  • College Orientation and Resourcing
  • College Project Planning
  • Initiation Data Cleansing
  • Documentation of Current Legacy Business Processes
  • Supplemental Systems Analysis
  • Change Impact Analysis and Action Plan Development

What is ctcLink?

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. But, it's about much more than new software. As the current 30-year-old administrative system is replaced, colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system.

ctcLink is a web-based, integrated system that will be deployed to all Washington community and technical colleges and the Washington State Board for Community and Technical Colleges (SBCTC). ctcLink will allow for standardization of business processes across the 34-college system and support improved service delivery for students, faculty and staff.

System-wide data will be stored in one central location and all 34 colleges will use the same software to access information and resources. Business processes will be standardized across the college system, allowing colleges to operate as a connected whole, while still maintaining individual college identity.

The ctcLink Project is made up of a number of critical components, including:

  • Business process changes and standardization related to improving administrative efficiency
  • Organizational change required to support streamlined processes across functional areas within and between individual college departments and the college system
  • Implementation of an integrated software suite (Oracle PeopleSoft) to support the system’s current and future business needs

The Business Case and History of the Project

The Washington state community and technical colleges’ current administrative systems are old and outdated. They use database reporting tools from the early 1980s. This limits the system’s ability to streamline policies and practices across all colleges and support the current and future information needs of students, faculty and staff. A common suite of online tools is needed to create efficiencies system-wide, keep pace with innovations in teaching and learning, and provide the services students and staff expect in today’s digital world.

Following two years of extensive planning, the ctcLink project kicked off in 2013. Three pilot colleges were deployed into the ctcLink/PeopleSoft environment in 2015 and an external Independent Verification and Validation (IV&V) was performed in 2016. Based on the IV&V findings, further deployments were put on hold while the project entered a Pilot Remediation phase in December 2016. That phase was completed at the end of 2017.

Washington State’s Office of the Chief Information Officer (OCIO) required a new project Investment Plan and Budget before additional colleges are deployed. The new plan includes an updated governance structure, staffing plan, project methodology, deployment schedule, readiness assessment and comprehensive organizational change management approach. The project restarted in early 2018.  

Learn More

Check out the SBCTC Reference Center for training for studentsfacultyemployees, and managers to learn more, or consider enrolling in the PeopleSoft Fundamentals course to get more information about the project. The Fundamentals course, provided by the ctcLink training team, covers the following topics:

  • Become familiar with the ctcLink project
  • PeopleSoft pillars/modules
  • PeopleSoft terms and concepts
  • PeopleSoft Navigation
  • Breadcrumbs, favorites and main menu
  • Activating your ctcLink account

You can enroll in the PeopleSoft Fundamentals course by following the on-screen instructions.

You can learn more about the ctcLink Pillars and modules here.

For more information on the project at CPTC, contact Dr. Brian Lee, ctcLink Project and OCM Manager.

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