Prepares students for careers in marketing and sales, retailing, customer service, general business, entrepreneurship, grocery management applications. Employers may include retail stores, banks, grocery chains, and automotive operations.

Students develop both the technical and human relations skills necessary to succeed in today’s competitive work environment. Current business procedures and computer applications, including online retail services are covered. Curriculum is based on the Skills Standards for Retail Sales Associate.

The program combines business theory with practical applications that includes participating in the student-operated store, Expressions, and community-based internships. Students are introduced to e-commerce concepts and applications.

Students must complete at least one internship and may elect to participate in additional internships. Participation in internships requires additional enrollment hours to complete all the degree coursework.

Included in this program are academic courses in communication (English composition, speech), quantitative reasoning (math) and social sciences (psychology, sociology) that provide knowledge and abilities upon which technical skills are built and enhance personal development.

This program is approximately five to six quarters in length, depending on the time students need to satisfactorily complete all graduation requirements.

Admission Dates: Monthly start dates.

PROGRAM REQUIREMENTS

ENGL& 101	English Composition (or higher) or CMST& 220	5
MAT 105	Math for Industrial Professions (or higher)	5
PSYC& 100	or other social science or humanities class	5
RBM 120*	College Keyboarding	3
RBM 121	Successful Career Development	3
**RBM 123*	Customer Service Strategies	5
**RBM 124*	Fundamentals of Retail Mathematics	6
RBM 125	Introduction to the Internet	3
RBM 127	Retail Sales Applications I	1
RBM 129	Speaking for Success	5
RBM 130	Applied Interpersonal Skills	3
**RBM 133*	Effective Selling	5
RBM 135	Windows (XP) Applications	3
RBM 137	Microsoft Office Publisher	5
RBM 139	Retail Sales Applications II	1
**RBM 141*	Fundamentals of Supervision	5
**RBM 142	Marketing - Presentation & Survey Skills	3
**RBM 143*	Principals of Retailing	5
RBM 145	Microsoft Office Word	5
RBM 148	Retail Sales Applications III	1
RBM 151	Internship I	5
RBM 152	Basic Concepts of Business Law	5
RBM 153	Microsoft Office PowerPoint	5
**RBM 158	Human Resource Management	6
RBM 159*	E-Commerce Principles & Applications	4
RBM 157	Retail Sales Applications IV	1
RBM 161	Internship II	5
RBM 171	Internship III	5
RBM 182	Internship IV	5
	(Minimum of 5 internship credits up to 20 credits maximum)
TOTAL CREDITS FOR COMPLETION		103

*Articulated courses with High Schools for Dual Enrollment
**Available face-to-face or online

Optional Electives

Students may also choose to take RBM 140 Principles of Operations Management as an online optional elective for this program.