Define the scope of practice for human services professionals.
Demonstrate knowledge of the basic concepts, theories and strategies used in human services delivery systems.
Explain issues related to the needs and problem areas of different types of clients.
Utilize critical thinking skills to effectively assess and apply skills and strategies needed to facilitate community resources and support systems to meet the needs of the client.
Demonstrate knowledge and sensitivity to diversity when interacting with individuals and families by adapting his/her helping approach to the needs of the client’s culture and by being a culturally competent practitioner within the community where she/he practices.
Develop respectful relationships by being objective and empathetic towards clients of diverse backgrounds and abilities.
Use interpersonal and written communication skills to effectively communicate with peers, faculty, clients, and community agencies.
Resolve conflict and crisis situations in a professional manner.
Proficiently use technology as it applies to the human services field.
Identify and implement service delivery functions such as outreach, engagement, assessment, planning, accessing resources, coordination, advocacy, process methods, interventions and modalities.
Utilize information management skills to write case notes and manage confidential documents in accordance with federal and state guidelines.
Adhere to the ethical guidelines established by the NOHS, ACA, APA, and NASW as well as adherence to federal, state and local laws.
Maintain professional behavior by adherence to personal boundaries, professional attitude, leadership style, project management, speech and attire.