Demonstrate a mastery of the mathematical tools required for operations management.
Apply qualitative and quantitative forecasting techniques to the selection of processes and facility layouts that will optimize production.
Describe how to plan, implement and manage a comprehensive quality management program within an organization.
Apply mathematical approaches to solve typical make/buy and outsourcing problems.
Explain the meaning of Lean terminology and concepts including Value Stream Mapping, Workplace Organization and Standardization, 5-S and Cellular Flow, Kan Ban and Total Production Maintenance.
Develop a written proposal for a newly designed or modified facility including a financial justification for the project, and carry out a verbal presentation of the results.
Explain key terms used in statistical process control (SPC) including control charts, continuous improvement, acceptance sampling, and the design of experiments.
Demonstrate the application of project management techniques to develop realistic and comprehensive project plans; identify risk areas; monitor the plans; and deal with problems.
Develop clear and coherent technical reports, proposals, memoranda, and e-mails; and deliver presentations too groups.
Analyze projects, compare alternatives, and make sound business decisions based on economic principles such as time value of money, internal rate of return, and cost-benefit ratios.
Demonstrate the ability to identify and then develop acceptable resolution of ethical dilemmas that might occur in the workplace.
Discuss how these leadership skills can affect the behavior and interaction of people at work: good recruitment and retention practices, motivation and team building, the management of change, and conflict resolution.
Explain how efficient work design and ergonomics can increase operator effectiveness and reduce production costs.
Demonstrate a level of critical thinking, teamwork, communication, and technical and information literacy commensurate with a management position in industry.