How to Get Help

On Campus:

The eLearning Office is located in Building 16, Room 101. A member of the eTeam is here to help you from 8 am - 5 pm, M-F. No appointment needed.


If you would like to schedule a time, use the contact numbers below.


You can contact us:       eLearning Technical Support         253-589-4534
                                    eLearning Instructional Design       253-589-5730
               

By e-mail:

You can contact us:      Technical Support .(JavaScript must be enabled to view this email address)
                                   Instructional Design .(JavaScript must be enabled to view this email address)
                         

24 / 7 Support:

24 / 7 Technical Support is provided through Washington Online. To access the support center click here.
You may also call them toll free at: 1-866-425-8412.

Online Student Concern Process

If you have concerns or complaints regarding your e-Learning course, please follow the Student Concerns/Academic Appeal process described in the college catalog.  Out-of state students may also file a complaint with the higher education oversight agency in their home state. For more information about who to contact in your state about a consumer complaint, please Click Here!

Resources:

                 
• ANGEL Student Quickstart Guide (pdf)
         
• WAOL Help Desk
         
• ANGEL“Week Zero” tutorial – get familiar with ANGEL before your quarter begins.

Tutorials:

Basic Computer Skills

Click on the links below to access the tutorial.

• Basic Computer Skills Course
• Absolute Beginners Guide to using your computer

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