Emergency Management

Spring 2012

ECT 160

EMERGENCY 911 CALL TAKER

"911-What is Your Emergency?" Public Emergency Call Takers and Dispatchers are the unsung heroes of Public Safety. Learn what it takes to work in this rewarding and growing career. 911 Centers are looking for trained candidates demonstrating the skills to calmly and effectively coordinate the appropriate public safety response. Learn caller interrogation, prioritizing, map reading, call taker procedures, and CPR. Each lesson includes a study of the chapter from the Emergency Communications Manual and actual 911 call review and skill building exercises. This class also prepares the student for the testing and oral interview process of 911 Communication Centers. Text required. Prerequisites: Typing 25 wpm, background check for "No Record on File" with Washington State Patrol for crimes against persons, interview with instructor and HS/GED.

Call 253-589-5575 to schedule an interview with the instructor.

Fee: Priced per credit.

ECT 140

911 ONLINE ACADEMY

This course covers the fundamental understanding of emergency communications with police, fire and EMS basics. We also offer information needed to successfully pass the National Emergency Communications Telecommunicator Level I Certification. Certification insures that successful candidates have a solid foundation of knowledge on best practices in emergency or 911 call-taking and dispatching for police, fire or EMS communications centers. Text required.

Fee: $375.00 SS

ELLAN 007

SPANISH FOR EMERGENCY RESPONDERS

Looking to get a job as an Emergency Medical Technician, Paramedic, First Responder or an ambulance driver? Give yourself the advantage over other candidates that an employer might be considering! Already working in the field? Enhance your skill set to gain promotion. Our class teaches conversational Spanish so that you can assist more people. Gain the skills you need to communicate with Spanish-speakers during an emergency response situation, when effective communication could mean the difference between life and death. Text required.

Fee: $375.00 SS