Human Services
Gang Intervention Specialist
Chemical Dependency AAT, AAS -T Degree
Chemical Dependency Specialist Certificate
Career Pathway

Kathleen Hathaway
Duke White

Define the scope of practice for human services professionals

Demonstrate knowledge of the basic concepts, theories and strategies used in human services delivery systems.

Explain issues related to the needs and problem areas of different types of clients.

Utilize critical thinking skills to effectively assess and apply skills & strategies needed to treat clients.

Demonstrate sensitivity to diversity when interacting with individuals and families by adapting his/her helping approach to the needs of the client's culture and by being a culturally competent practitioner with in the community where she/he practices.

Develop respectful relationships with clients by being objective, understanding and empathetic towards clients of diverse backgrounds and abilities.

Facilitate the process of referral to support systems and community resources to meet the needs of the client.

Use interpersonal and written communication skills to effectively communicate with peers, faculty, clients, and community agencies.

Resolve conflict and crisis situations in a professional manner.

Proficiently use technology as it applies to the human services field.

Implement case management functions such as outreach, engagement, assessment, planning, accessing resources, coordination and advocacy and their practical applications to the service population.

Utilize information management skills to write case notes and manage confidential documents in accordance with federal and state guidelines.

Adhere to the ethical guidelines established by the NOHS, ACA, APA, and NASW as well as adherence to Federal, State and Local laws.

Maintain professional behavior by adherence to personal boundaries, professional attitude, speech & attire.