Entrepreneurship & Business Skills

Fall 2014 Classes

SUCCESSFUL CAREER DEVELOPMENT

RBM 121

Item # Start Date Start Time End Time Days Instructor Location
57D2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 3

Participate in self-analysis, goal setting, career exploration, personal appearance and grooming, resume writing, application letter writing, the employment interview, communication of ideas, interviewing practice, and other techniques of successful career development. Fee: $375.00

CUSTOMER SERVICE STRATEGIES

RBM 123

Item # Start Date Start Time End Time Days Instructor Location
5752 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Concepts of effective customer service, step-by-step suggestions for improving your skills, and valuable references for delivering exceptional internal and external customer service skills. Also offered online. Fee: $375.00

ESSENTIALS OF BUSINESS COMMUNICATION

RBM 128

Item # Start Date Start Time End Time Days Instructor Location
5742 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Prepares students to communicate effectively in business settings by helping them develop superior written and oral communication skills. This course focuses on traditional and web-based forms of communication, as seen in business today, including email, letters, memos, reports, proposals, and presentations. Upon completion of Business Communications, students will know how to plan, write, and revise communications for a variety of audiences, both in print and online. Fee: $375.00

SPEAKING FOR SUCCESS

RBM 129

Item # Start Date Start Time End Time Days Instructor Location
5722 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Theory and practice in composing and presenting oral business communications, both impromptu and prepared. Effective writing of business documents, methods of research, and presentation of oral class reports. Additional Fee: $375.00

EFFECTIVE SELLING

RBM 133

Item # Start Date Start Time End Time Days Instructor Location
57G2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Nature and scope of selling and understanding buying motives with strong emphasis on the selling process, prospecting, pre-approach, demonstration of products and services, and closing. While we use the traditional selling tenets as its foundation, this course adapts the concepts to the rapidly changing world of business in today’s environment, including the use of Twitter, LinkedIn, Facebook, blogs, wikis, and other interactive ways of connecting with customers. Fee: $375.00

PRINCIPLES OF OPERATIONS MANAGEMENT

RBM 140

Item # Start Date Start Time End Time Days Instructor Location
5772 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Learn essential skills for operating an effective business. Topics include employee productivity, project management, human resources and job design, forecasting, statistical process control, and supply chain management. Fee: $375.00

FUNDAMENTALS OF SUPERVISION

RBM 141

Item # Start Date Start Time End Time Days Instructor Location
5782 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Emphasis on the human factor in business, the job of the supervisor, human relations, the art of leadership, converting policy into action, job analysis and performance, how and when to discipline, and effective supervising techniques for a diverse workplace. Also offered online. Fee: $375.00

MARKETING - PRESENTATION & SURVEY SKILLS

RBM 142

Item # Start Date Start Time End Time Days Instructor Location
5792 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 3

Methods and techniques of marketing research and the principles on which they are based. Includes the elements of the research process, evaluation and effective presentation of findings. Also offered online. Fee: $375.00

PRINCIPLES OF RETAILING

RBM 143

Item # Start Date Start Time End Time Days Instructor Location
57A2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Provides an introduction to retail management operations and merchandising. Covers retail target markets, trading-area analysis and site selection, retail organization, buying, handling financial management of merchandise, development of retail image, customer service, and control of retail operations. Fee: $375.00

BUSINESS TECHNOLOGY

RBM 151

Item # Start Date Start Time End Time Days Instructor Location
57B2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 3

Gain hands-on experience with the fundamentals of Office, like entering data, formatting, copying and pasting, basic formula construction, auto summing and more. It not only teaches you the basics of Microsoft Office but the thinking and mechanics of how to apply it to your everyday retail problems. Fee: $375.00

HUMAN RESOURCE MANAGEMENT

RBM 158

Item # Start Date Start Time End Time Days Instructor Location
57C2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 6

Identify the role of human resource management, including its scope and responsibilities. Students will examine the principles and methods used in the recruitment, selection, placement, and training of employees. Major laws, trends, and issues related to human resource administration will be discussed. Also offered online. Fee: $375.00

E-COMMERCE PRINCIPLES & APPLICATIONS

RBM 159

Item # Start Date Start Time End Time Days Instructor Location
5762 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

This introduction to the world of electronic commerce provides the tools necessary to understand and capitalize on the explosion of Internet-based business in today’s economy. Study the technologies used to create new opportunities for business-to-business and business-to-customer services. Fee: $375.00

SOCIAL MEDIA MARKETING

RBM 163

Item # Start Date Start Time End Time Days Instructor Location
57H2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Social Media Marketing will give you a practical approach to developing successful social media marketing plans. A proven eight-step social media planning model provides students with a cumulative learning experience, showing them how to construct social media strategies that achieve desired marketing goals. Fee: $375.00

FINANCIAL MANAGEMENT

RBM 165

Item # Start Date Start Time End Time Days Instructor Location
57J2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Introduces students to key financial management topics that give insight into the issues and challenges facing financial managers every day. Examines the latest financial developments, including a discussion on IPOs as a broad topic, and the sale of stock. This course delivers the solid understanding of financial management a business student needs for future success.

INTRODUCTION TO BUSINESS ETIQUETTE

RBM 201

Item # Start Date Start Time End Time Days Instructor Location
57F2 Sept. 22, 2014 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

A professional class designed to give an understanding of business etiquette. Put your best professional foot forward with Introduction to Business Etiquette. This course covers all the important issues and concepts without confusing the student with excess material. This class covers basic digital etiquette and provides information on how to create and maintain business relationships. Fee: $375.00

Winter 2015 Classes

SUCCESSFUL CAREER DEVELOPMENT

RBM 121

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57D3 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 3

Participate in self-analysis, goal setting, career exploration, personal appearance and grooming, resume writing, application letter writing, the employment interview, communication of ideas, interviewing practice, and other techniques of successful career development. Fee: $375.00

Course Outcomes

  • Identify the types of jobs they’d like (Identify Your Target)
  • Develop relationships with prospective employers (Network and Interview)
  • Develop professional presentation techniques
  • Produce a resume and cover letter
  • Create a brag book

 

CUSTOMER SERVICE STRATEGIES

RBM 123

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5753 0/20 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Concepts of effective customer service, step-by-step suggestions for improving your skills, and valuable references for delivering exceptional internal and external customer service skills. Also offered online. Fee: $375.00

Course Outcomes

  • Explain the elements of service culture
  • Describe the advantages of customer focused behavior
  • Explain the four steps in the listening process
  • Identify techniques for reducing stress
  • Explain how to establish and maintain trust with customers

 

FUNDAMENTALS OF RETAIL MATHEMATICS

RBM 126

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5733 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Implement business applications of mathematical concepts. This course includes a brief math review; cash and trade discounts; markups and markdowns; insurance; inventory pricing; bank statements; credit, mortgage loans, statistical techniques, and payroll computations; promissory notes; simple interest and discounting; compound interest and present value; annuities; and depreciation. Fee: $375.00

ESSENTIALS OF BUSINESS COMMUNICATION

RBM 128

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5743 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Prepares students to communicate effectively in business settings by helping them develop superior written and oral communication skills. This course focuses on traditional and web-based forms of communication, as seen in business today, including email, letters, memos, reports, proposals, and presentations. Upon completion of Business Communications, students will know how to plan, write, and revise communications for a variety of audiences, both in print and online. Fee: $375.00

Course Outcomes

  • Define communication as a process and explain how it applies to business
  • Identify different kinds of business communication and explain when and why they are used
  • Demonstrate how to write for different purposes, including positive communications.
  • Identify appropriate workplace behavior, including how to communicate effectively with coworkers and teammates

 

SPEAKING FOR SUCCESS

RBM 129

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5723 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Theory and practice in composing and presenting oral business communications, both impromptu and prepared. Effective writing of business documents, methods of research, and presentation of oral class reports. Additional Fee: $375.00

Course Outcomes

  • Demonstrate written and verbal effective communication skills
  • Present one’s ideas through oral communication
  • Demonstrate professional presentation techniques
  • Understanding how ethics can be applied to the public speaking context
  • Demonstrate how to effectively organize a speech

 

EFFECTIVE SELLING

RBM 133

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57G3 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Nature and scope of selling and understanding buying motives with strong emphasis on the selling process, prospecting, pre-approach, demonstration of products and services, and closing. While we use the traditional selling tenets as its foundation, this course adapts the concepts to the rapidly changing world of business in today’s environment, including the use of Twitter, LinkedIn, Facebook, blogs, wikis, and other interactive ways of connecting with customers. Fee: $375.00

Course Outcomes

  • How to prepare a successful product presentation
  • Identify the process for building self-esteem for success in sales
  • Identify the concepts of a marketing approach
  • Recognize and analyze the effects of sales promotion

 

PRINCIPLES OF OPERATIONS MANAGEMENT

RBM 140

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5773 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Learn essential skills for operating an effective business. Topics include employee productivity, project management, human resources and job design, forecasting, statistical process control, and supply chain management. Fee: $375.00

Course Outcomes

  • Understanding financial, social, and environmental performance
  • Demonstrate an understanding of vision
  • Making choices that leads to high performance
  • Demonstrate motivational concepts
  • Identify the process for short-term scheduling

 

FUNDAMENTALS OF SUPERVISION

RBM 141

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5783 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Emphasis on the human factor in business, the job of the supervisor, human relations, the art of leadership, converting policy into action, job analysis and performance, how and when to discipline, and effective supervising techniques for a diverse workplace. Also offered online. Fee: $375.00

Course Outcomes

  • Identify the role of ethics in supervision
  • Explain the supervisor’s role in management and delegation
  • Understanding of the hiring and firing process
  • Understanding corporate culture and the responsibilities of the supervisor
  • Identify corporate responsibility pertaining to ethics

 

MARKETING - PRESENTATION & SURVEY SKILLS

RBM 142

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5793 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 3

Methods and techniques of marketing research and the principles on which they are based. Includes the elements of the research process, evaluation and effective presentation of findings. Also offered online. Fee: $375.00

Course Outcomes

  • Understanding of the term marketing and its many forms
  • Define and apply knowledge of the following key marketing concepts:
  • target marketing
  • branding
  • buying behavior in consumer and business markets
  • pricing
  • Understanding how marketing decisions are influenced by:
  • various forces in business
  • trends that affect current and future marketing practices
  • Apply retail management concepts and practices to real world situations

 

PRINCIPLES OF RETAILING

RBM 143

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57A3 0/20 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Provides an introduction to retail management operations and merchandising. Covers retail target markets, trading-area analysis and site selection, retail organization, buying, handling financial management of merchandise, development of retail image, customer service, and control of retail operations. Fee: $375.00

Course Outcomes

  • Explain the types of retail operations
  • Describe the buying behavior of the consumer
  • Explain the elements of retail location management
  • List the components for information systems
  • Describe the process for measuring the distribution of goods and services

 

BUSINESS TECHNOLOGY

RBM 151

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57B3 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 3

Gain hands-on experience with the fundamentals of Office, like entering data, formatting, copying and pasting, basic formula construction, auto summing and more. It not only teaches you the basics of Microsoft Office but the thinking and mechanics of how to apply it to your everyday retail problems. Fee: $375.00

Course Outcomes

  • Understand the skills for entering data on Microsoft Office worksheets
  • Use the Microsoft Office program menu system and toolbars
  • Understand the skills for using Microsoft Office worksheet functions
  • Identify the applications using worksheet cells and ranges

 

HUMAN RESOURCE MANAGEMENT

RBM 158

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57C3 0/35 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 6

Identify the role of human resource management, including its scope and responsibilities. Students will examine the principles and methods used in the recruitment, selection, placement, and training of employees. Major laws, trends, and issues related to human resource administration will be discussed. Also offered online. Fee: $375.00

Course Outcomes

  • Demonstrate appropriate workplace behavior
  • Understand successful employment behavior
  • Apply transferable skills in the workplace
  • Develop an understanding of human relations attitudes

 

E-COMMERCE PRINCIPLES & APPLICATIONS

RBM 159

Item # Enrollment Start Date Start Time End Time Days Instructor Location
5763 0/20 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

This introduction to the world of electronic commerce provides the tools necessary to understand and capitalize on the explosion of Internet-based business in today’s economy. Study the technologies used to create new opportunities for business-to-business and business-to-customer services. Fee: $375.00

Course Outcomes

  • Learn real-world examples of successful and unsuccessful electronic commerce
  • Comprehend insight into the real-life struggles, accomplishments, of e-commerce
  • Hands-on experience applying text concepts to actual situations faced by real companies
  • Demonstrate understanding of successful E-Commerce practices

 

SOCIAL MEDIA MARKETING

RBM 163

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57H3 0/20 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 4

Social Media Marketing will give you a practical approach to developing successful social media marketing plans. A proven eight-step social media planning model provides students with a cumulative learning experience, showing them how to construct social media strategies that achieve desired marketing goals. Fee: $375.00

Course Outcomes

  • The student learns how to listen to the social web to identify marketing opportunities and potential target audiences
  • How to set marketing goals and strategies
  • Selecting the optimal social media tools
  • Implementation tactics to execute, monitor, and tune social media marketing campaigns for success

 

FINANCIAL MANAGEMENT

RBM 165

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57J3 0/20 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

Introduces students to key financial management topics that give insight into the issues and challenges facing financial managers every day. Examines the latest financial developments, including a discussion on IPOs as a broad topic, and the sale of stock. This course delivers the solid understanding of financial management a business student needs for future success.

Course Outcomes

  • Apply basic math skills to calculate interest, payroll, rate of change, discounts, markup and pricing
  • Identify the interrelationships among standard financial reports
  • Interpret and analyze financial information to make business decisions
  • Determine how internal controls affect profitability for ethical decision making
  • Prepare operational budgets
  • Produce projected pro-forma financial statements and forecasts

 

INTRODUCTION TO BUSINESS ETIQUETTE

RBM 201

Item # Enrollment Start Date Start Time End Time Days Instructor Location
57F3 0/30 Jan. 5, 2015 Arranged Arranged Arranged Reygers, R. Online

Credits: 5

A professional class designed to give an understanding of business etiquette. Put your best professional foot forward with Introduction to Business Etiquette. This course covers all the important issues and concepts without confusing the student with excess material. This class covers basic digital etiquette and provides information on how to create and maintain business relationships. Fee: $375.00

Course Outcomes

  • Demonstrate basic communication etiquette
  • Understand Digital etiquette
  • Identify steps in creating a successful meeting
  • Understanding of cross-cultural etiquette