Business and Technical Training
We provide the strategic training that you need, when you need it most. We deliver customized training solutions that can increase employee effectiveness and positively impact your bottom line. We work together with you to craft particular training solutions that best fit your business objectives. On our campus or yours, we deliver the trainings you need to accomplish your “mission critical” goals.
Call Ed Jacobs at 253-589-5962 or e-mail Ed.Jacobs@cptc.edu to get your customized training scheduled today! Thank you.
Business and Soft Skills:
Customer Service: Providing Extraordinary Service
Customer Service: Maintaining a Positive Attitude
Dealing with Difficult People
Effectively using Order Taking or Work Order Systems
Excellent Telephone Customer Service
- Efficiency and Productivity
Data Collection and Research
Lean Philosophy and Implementation
Process Improvement Methods
Six Sigma
Time and Productivity Management
- Entrepreneurial and Sales Topics
Accounting I and II
Bookkeeping I and II
Entrepreneur’s Survival Kit for a Bad Economy
Financial Management for Entrepreneurs
How to Market your Business Using Social Networking
Personal Branding for Entrepreneurs
Secrets of Successful Sales Professionals
Social Networking for Sales Professionals
Web 2.0 Marketing – What Every Entrepreneur Should Know
Writing your Business and Marketing Plan
Effective Meeting Management
Facilitating Transference: How to Make Sure your Training Provides ROI
Group Dynamics
Making Effective Presentations
Train the Trainer
- Human Resources Development and Management
Correct Hiring Practices
Conducting Lawful Human Resource Investigations
How to Write Social Networking Policies for your Company
Investigator Training
Navigating Union Negotiations from Start to Finish
Reasonable Accommodation
PHR/SPHR Certification Exam Prep
Understanding Just Cause
- Interpersonal Communication and Teambuilding
Assertive Communication
Building Effective Teams
Communication Styles and Skills: Myers-Briggs Type Indicator
Communication Styles and Skills: DISC
Conflict Resolution
Crucial Conversations
Interpersonal Communication Skills
Teambuilding (in classroom, or low/high ropes course)
- Management and Leadership Development
Change Management
Coaching for Performance
How to Conduct a Successful Performance Review
Language of Leadership
Leading Highly Effective Teams
Leadership Mastery
Leading and Managing for Performance & Accountability
Managing a Multi-Generational Workforce
Managing Difficult Employees
Resolving Interpersonal & Organizational Conflict
Sexual Harassment Awareness & Prevention for Supervisors & Managers
Strategic Planning
Supervisory Essentials I (for new managers)
Supervisory Essentials II
Understanding Budget Planning & the Budget Process
- Personal Skill Development
Critical Thinking
Diversity / Cultural Competency
Building Confidence, Competence and Credibility
Is Supervision for Me?
Managing Job Stress
Mediation Skill Development
Negotiation
Success Habits
Project Management Essentials (CAPM or PMP prep)
Time and Productivity Management
- Risk Management and Safety
Healthcare Provider Basic Life Support (includes First Aide and CPR)
HIV Training
Proper Lifting Techniques
Sexual Harassment Awareness & Prevention
Workplace Violence Prevention
Workplace Safety
Effective Policy and Procedure Writing
Editing Skills Review
Grammar Review
Proofreading Skills Review
Punctuation Review
Written Business Communications
How to Write Meeting Agendas and Minutes
Technical Skills Training:
- Information Technology, Graphic Design and Software Applications
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Adobe GoLive
AutoCad
BICSI Certification
CompTIA A+ Certification
Digital Photography
Dreamweaver
Keyboarding
MCSE Certification
MS Access
MS Excel
MS Front Page
MS Outlook
MS PowerPoint
MS Publisher
MS Project
MS Word
Quicken
QuickBooks
Rivet
Windows 2003 Server Environment
- Construction, Warehouse, Facilities Maintenance and Security
Aerospace Composite
Automotive Electric
Basic Electricity I and II
Materials and Methods – Construction Best Practices
Cabinetry and Countertops
Concrete
Confined Space Entry
Custom Tile Making
Drywall
Electrical
Exterior Painting
Fans/Blowers
Flagger Certification
Forklift Operation Certification and Recertification
Framing
Hardwood Floor Installation
How to be a General Contractor
Hazmat
HAZWOPER
HVAC (with or without Boiler Certificate)
Interior Painting
Interior Trim/Moulding
Inventory Control/Management
Landscape Maintenance Basic
Landscape Maintenance II
Lock out, Tag Out
Locksmithing
Materials Management
Mower Operations and Safety
OSHA 10 Certificate
OSHA 30 Certificate
Plumbing
Residential Electricity
Roofing
Security Guard
Showers and Tubs
Siding
Tile Setting
TMOST Operation and Safety
Tool & Equipment Utilization and Maintenance
Welding – Basic, and Mig & Tig
Weatherization Technician
Window and Door Installation
CPTC also offers customized trainings to meet the specific business needs of our customers. Call Ed Jacobs at 253-589-5962 or e-mail Ed.Jacobs@cptc.edu to get your customized training scheduled today! Thank you.
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